Returns & Exchanges

Returns Policy

We want you to be completely satisfied with your online purchase. If you change your mind, you will be able to return for a store credit, subject to the following conditions: 
- Any returned items must be received within 30 days of your delivery date for store credit.
- Items must be received in original condition – unworn, unwashed, with all tags, stickers etc. Any items that have been altered from their original condition are not eligible for return.
- Swimwear, Drinkware, Cosmetics, Earrings and Under garments cannot be returned for hygiene reasons.

How to Return Item(s)?

You can ship item(s) for return to us OR come into our store and we will happily help you!

Shipping Address:
1/40 Hastings Street
Noosa Heads
QLD 4567

Please include proof of purchase in with your return.

Please keep a copy of your receipt of proof of shipment for any returns back to Goddess Online.
We recommend using tracked postage.

Store Credits

- Once your return has been received we will issue you an online credit for your returned items and a code to access your credit online.
- Online credits are valid for 12 months from date of issue.

Sale Stock

- All SALE stock cannot be returned

 

 *Please note due to fast turn around times we do not offer exchanges, you will be provided with a store credit via email to re order your required size/alternate item

 

Please click here for more information regarding our refund policy

 

For any further inquiries please email: info@goddessnoosa.com